Privacy Policy

Overview

Plumbers Boynton Beach operates this website to connect homeowners in Palm Beach County with local plumbing contractors. This policy explains what information we collect, why we collect it, and what you can do about it.

Information we collect

We collect information you give us directly. That includes your name, phone number, email address, service address and a description of the plumbing problem, submitted by phone, text, email or a form on this site.

We also collect limited technical information automatically, such as your IP address, browser type, device type, the pages you visit and the time of your visit. This is standard web server and analytics data.

How we use it

Contact information is used to schedule your service, dispatch a contractor, provide a quote and follow up about the work. Technical data is used to keep the site working and to understand which pages people find useful.

We do not sell your personal information.

Sharing with contractors

To arrange service, we share the details you provide with the independent licensed contractor assigned to your job. They need your name, address, phone number and problem description in order to help you.

Cookies and analytics

This site may use cookies and third-party analytics to measure traffic and improve performance. You can block or delete cookies in your browser settings. Doing so does not prevent you from using the site.

Text messages and calls

By providing a phone number you agree that we may contact you by call or text about your service request. Message and data rates may apply. Reply STOP to opt out of texts at any time.

Data retention

Service records are kept as long as needed to provide the service, honor warranty terms and meet legal or accounting requirements. You may request deletion of your information by contacting us.

Security

We take reasonable measures to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children

This site is not directed to children under 13 and we do not knowingly collect information from them.

Your choices

You may ask us what information we hold about you, ask for corrections, or ask us to delete it. Contact us at service@plumbersboyntonbeach.com or call (833) 567-2788.

Changes to this policy

We may update this policy from time to time. The revision date at the top of the page reflects the most recent change.

Information we do not collect

We do not ask for or store social security numbers, bank account details or payment card numbers on this website. Payment for completed work is handled directly between you and the contractor at the time of service, using their own card terminal or invoicing system.

Third parties who may process data

Limited technical data may be processed by service providers acting on our behalf, including our web hosting provider, our analytics provider and, where you use a form, your own email provider. These providers process data only to deliver their service and are not permitted to use it for their own marketing.

Your Florida privacy rights

Florida residents may request a summary of the personal information we hold about them, ask for corrections to inaccurate information, and request deletion of information we are not required to retain for legal or accounting purposes. We respond to verified requests within a reasonable period and we do not charge a fee for a first request.

Do Not Track and cookie controls

Most browsers offer a Do Not Track setting and controls for blocking or clearing cookies. We honor browser-level cookie choices, and blocking cookies does not prevent you from browsing this site or contacting us by phone.

Contact

Questions about this policy can be sent to service@plumbersboyntonbeach.com or made by phone at (833) 567-2788.